• 25min • EN FRANÇAIS

Agility in the face of uncertainty: leveraging the power of expert communities

COVID-19 has brought to light the importance of communication between brands and consumers, along with new challenges: being responsive and creative, while readjusting ambitions in relation to budgets. This session will focus on a key topic in customer relations in 2020: flexibility and innovative solutions like on-demand expert communities that assist online visitors, 24/7.
Maxime Baumard
Chief Marketing Officer
Maxime Baumard