• 25min • IN ENGLISH
How to improve brand customer experience within the retailer framework
COVID-19 has been an unprecedented accelerator in the digitization of commerce. Customer journeys have become omnichannel once and for all. How can brands offer a unified experience across all channels, and break down silos with retailers? In a thrilling discussion, Gabriel Danon from iAdvize, and Adrien Tinard from TechSell, a French agency specializing in commercial outsourcing and its phygital applications, will address these questions through concrete use cases and data. Don’t miss it!