Insights
• 25 min • EN FRANÇAIS

🇫🇷 The Messaging revolution: a unique opportunity for the Consumer Services industry

Messaging has been the main form of communication for younger generations, as they are growing up and taking over markets, it is only natural that market trends in terms of professional communication would flow in the same direction. Learn how Free embraced this opportunity when assisting their customers online.

Stéphanie mini
Stéphanie Lecœur
Customer Experience Manager
Stephanie Lecoeur