How to deliver memorable CX in a post pandemic world ?
It's no secret that successful brands and retailers are the ones invested in delivering customer experience expectations. And it's also no secret that Disney has been the apex experience for decades now. Terrence is joined by non-other than former Disney superstar, Dennis Snow, as they discuss how a passion for service excellence is felt throughout an organization -- and translates into customer success.
More info:
Dennis Snow's LinkedIn profile
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