The Economics of CX
Customer Experience is one of the main strategic tools brands & retailers have at their disposal. Effectively leveraging CX is the way to differentiate in 2021. But this is not without its risks. Join Terrence and Justin as they discuss how to avoid confusion between CS and CX, and why understanding the economics involved plays a major factor in the success of strategic decisions for delivering on customer expectations.
Speak your piece
Reach iAdvize’s engaged audience
Stand out from competition
Increase your brand awareness