Why is CX so critical? Join Terrence and Nate as they explore the various approaches organizations take when developing new customer experiences. From the "lift" perceived to get started, to the ways in which short and long-term programs affect company culture. CX has the power to reduce stress rising and people's lives. For your team, your company, and your customers. The impact it can have, when done the right way with the right energy, can be transformative.
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