Conversation CX with Tabitha Dunn - A CX leader's first year: milestones for a successful transformation roadmap
leaders around the world: the CX transformation roadmap, emphasizing the importance of the first year.
Watch this insightful interview to:- Explore how to identify the CX gaps, and prioritize them.
- Find out how to build the case for change in your company and within your teams.
About Tabitha Dunn:
Tabitha Dunn is the Chief Customer Officer at Ericsson, the Swedish multinational networking and telecommunications company and leading provider of 5G network equipment in the US. Tabitha has over 20 years of experience in CX. She successfully built five global customer experience functions from the ground up.
Tabitha Dunn on LinkedIn
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