Putting the customer at the center of your growth strategy - Tiffani Bova, Salesforce
On this episode of Conversation CX, Tiffani Bova, Global Growth and Innovation Evangelist at Salesforce and best-selling author of Growth IQ, shares her expertise on leveraging customer centricity to accelerate business growth.
- Connect the dots between your employee experience, customer experience and business growth
- Learn how to make customer service a revenue-generating machine for your business
- Listen to Tiffani’s tips to design powerful digital-first customer experiences
About Tiffani Bova:
As Global Customer Growth and Innovation Evangelist at Salesforce, Tiffani works with some of the most innovative companies in the world as they look to transform the way they engage with customers, grow their business and create memorable customer experiences. She is the author of Wall Street Journal Bestseller Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business (Portfolio, August 2018).
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Tiffani Bova's LinkedIn profile
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