• 25min •

🇫🇷 The multichannel imperative: how can AI leverage the power of a diversified customer relationship for banks?

In this climate of change that is more constant and faster than ever, traditional institutions like banks are not immune to consumer demands. Discover why the diversification of customer relations channels of communication is essential for delighting and retaining regular and new clients, and how AI can help increase response capacity as well as boost your NPS!
Cyril Preaubert
Cyril Preaubert
Directeur de la Distribution, Banque Digitale et autres canaux - Caisse d'Epargne Bretagne Pays de Loire